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Library Instruction Design: Learning from Google and Apple

Di Su, City University of New York, USA

Chandos Information Professional Series

 - offers a creative way to think about library instruction program design
 - suggests two design approaches grounded in two philosophies, represented by the design approaches of Google and Apple
 - suggests two design approaches grounded in two philosophies, represented by the design approaches of Google and Apple
 - details the difference and complementarities between top-down and bottom-up approaches to design

The design philosophies of Google and Apple represent different approaches to new product design. Google's model features bottom-up and data-driven decision-making processes, while Apple's model is to design and build products top-down. Library instruction program design may learn from these differing but complementary approaches. Inspired by Google’s and Apple’s success, Library Instruction Design details how library instruction program design may learn from the philosophy of product design in the business world. In designing library instruction, a Google-philosophy approach teaches what the user wants to know while an Apple-philosophy approach teaches what the librarian thinks the user needs to learn. These two design philosophies aim at different teaching objectives reflecting library and information science education in modern society. The book is divided into five sections, with opening sections covering library instruction, the philosophy of library instruction design and design philosophy from different angles. Later sections discuss applying Google’s model and applying Apple’s model.

Readership: Librarians, library school teachers, and library school students.

Approx. £47.50 / US$80.00 / €55.00

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About the author

Di Su is Associate Professor and Head of Reference Services at York College Library of the City University of New York, USA. A person with a wide range of interests, Di has been a contributor to several publications including Information Outlook; Journal of Electronic Resources Librarianship; The Reference Librarian; and more. He was the editor of Evolution in Reference and Information Services: The Impact of the Internet and Collection Development Issues in the Online Environment. This is his first book with Chandos.

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A New Paradigm of Library and Information Services Marketing
Service Science and the Information Professional
Meeting the Needs of Student Users in Academic Libraries
Engineering Education
The Ecosystem of Digital Assets

Contents

Part 1 Library instruction. Part 2 Philosophy of library instruction design. Part 3 Design philosophy from different angles. Part 4 Applying Google’s model. Part 5 Applying Apple’s model.