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Libraries in the Twenty-First Century: Charting directions in information services

Stuart Ferguson

Topics in Australasian Library and Information Studies No. 27

Libraries in the Twenty-First Century brings together library educators and practitioners to provide a scholarly yet accessible overview of library and information management and the challenges that the twenty-first century offers the information profession. The papers in this collection illustrate the changing nature of the library as it evolves into its twenty-first century manifestation. The national libraries of Australia and New Zealand, for instance, have harnessed information and communication technologies to create institutions that are far more national, even democratic, in terms of delivery of service and sheer presence than their print-based predecessors.

Aimed at practitioners and students alike, this publication covers specific types of library and information agencies, discusses specific aspects of library and information management and places developments in library and information services in a number of broad contexts: socio-economic, ethico-legal, historical and educational.

ISBN 1 876938 43 9
ISBN-13: 978 1 876938 43 7
May 2007
404 pages  275 x 216mm  paperback  
£77.50 / US$130.00 / €95.00
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Contents

PART 1 LIBRARY AND INFORMATION AGENCIES IN THE TWENTY-FIRST CENTURY: CASE STUDIES
PART 1 LIBRARY AND INFORMATION AGENCIES IN THE TWENTY-FIRST CENTURY: CASE STUDIES
PART 2 LIBRARY AND INFORMATION SERVICES IN THE TWENTY-FIRST CENTURY
PART 2 LIBRARY AND INFORMATION SERVICES IN THE TWENTY-FIRST CENTURY
PART 3 THE INFORMATION ENVIRONMENT IN THE TWENTY-FIRST CENTURY
PART 3 THE INFORMATION ENVIRONMENT IN THE TWENTY-FIRST CENTURY

PART 1 LIBRARY AND INFORMATION AGENCIES IN THE TWENTY-FIRST CENTURY: CASE STUDIES

PART 1 LIBRARY AND INFORMATION AGENCIES IN THE TWENTY-FIRST CENTURY: CASE STUDIES

The evolving public library
Chris Jones
 - The public library mission
 - Services offered and staff required
 - Public library collections
 - Library facilities
 - Cataloguing and processing of material
 - Funding of public libraries and their relationship to state and local government
 - Trends and issues for public libraries
 - Conclusion

The evolving public library
Chris Jones
 - The public library mission
 - Services offered and staff required
 - Public library collections
 - Library facilities
 - Cataloguing and processing of material
 - Funding of public libraries and their relationship to state and local government
 - Trends and issues for public libraries
 - Conclusion

Teacher librarians and the school library
James Herring
 - The learning and teaching context of school libraries
 - The school library mission
 - Standards for school libraries
 - The role of the teacher librarian
 - Information literacy in schools
 - Collection development in school libraries
 - Information services to students and teachers
 - The school library website and school intranet
 - Conclusion

Teacher librarians and the school library
James Herring
 - The learning and teaching context of school libraries
 - The school library mission
 - Standards for school libraries
 - The role of the teacher librarian
 - Information literacy in schools
 - Collection development in school libraries
 - Information services to students and teachers
 - The school library website and school intranet
 - Conclusion

Higher education libraries
Shirley Oakley and Jennifer Vaughan
 - Mission of higher education libraries
 - Policy and regulation
 - Student population
 - Learning and teaching
 - Quality assurance
 - Resource sharing
 - Research
 - Academic publishing
 - Workforce planning
 - Higher education libraries in regional Australia: a case study
 - Conclusion

Higher education libraries
Shirley Oakley and Jennifer Vaughan
 - Mission of higher education libraries
 - Policy and regulation
 - Student population
 - Learning and teaching
 - Quality assurance
 - Resource sharing
 - Research
 - Academic publishing
 - Workforce planning
 - Higher education libraries in regional Australia: a case study
 - Conclusion

Special libraries and information services
Alison O'Connor
 - Special Libraries in Australia
 - Competencies of special librarians
 - Challenges for special libraries
 - Government libraries
 - Parliamentary libraries
 - Health libraries
 - Scientific
 - Law libraries
 - Financial institutions
 - Energy/mining
 - Media
 - Art/music libraries
 - Conclusion

Special libraries and information services
Alison O'Connor
 - Special Libraries in Australia
 - Competencies of special librarians
 - Challenges for special libraries
 - Government libraries
 - Parliamentary libraries
 - Health libraries
 - Scientific
 - Law libraries
 - Financial institutions
 - Energy/mining
 - Media
 - Art/music libraries
 - Conclusion

National, state and territory libraries: information for the nation
Roxanne Missingham & Jasmine Cameron
 - Council of Australian State Libraries (CASL)
 - Collections: building and preserving
 - Digital collecting and preservation
 - Access to collections and information services
 - National infrastructure
 - Relationship with public libraries
 - Development of digital collections for national access
 - Supporting research at the national level
 - National Planning: Peak Bodies Forum and development of a national agenda
 - Delivering services to users in the twenty-first century
 - The CASL libraries: some basic facts

National, state and territory libraries: information for the nation
Roxanne Missingham & Jasmine Cameron
 - Council of Australian State Libraries (CASL)
 - Collections: building and preserving
 - Digital collecting and preservation
 - Access to collections and information services
 - National infrastructure
 - Relationship with public libraries
 - Development of digital collections for national access
 - Supporting research at the national level
 - National Planning: Peak Bodies Forum and development of a national agenda
 - Delivering services to users in the twenty-first century
 - The CASL libraries: some basic facts

PART 2 LIBRARY AND INFORMATION SERVICES IN THE TWENTY-FIRST CENTURY

PART 2 LIBRARY AND INFORMATION SERVICES IN THE TWENTY-FIRST CENTURY

Creating desire: bringing the library client and the librarian together
John Mills
 - Information seekers and their information needs
 - Motivating the information seeker to ask for assistance
 - Communication and the reference interview
 - Ensuring successful librarian-user interaction
 - Reference service in different library settings
 - Future of librarian-user interaction
 - Conclusion

Creating desire: bringing the library client and the librarian together
John Mills
 - Information seekers and their information needs
 - Motivating the information seeker to ask for assistance
 - Communication and the reference interview
 - Ensuring successful librarian-user interaction
 - Reference service in different library settings
 - Future of librarian-user interaction
 - Conclusion

Information sources
Alastair Smith
 - Internet directories
 - Search engines
 - Bibliographies
 - Indexing and abstracting databases
 - 'Ready reference' information sources
 - Government publications
 - Audiovisual materials
 - Evaluation of sources
 - Conclusion: the future of information sources

Information sources
Alastair Smith
 - Internet directories
 - Search engines
 - Bibliographies
 - Indexing and abstracting databases
 - 'Ready reference' information sources
 - Government publications
 - Audiovisual materials
 - Evaluation of sources
 - Conclusion: the future of information sources

Current issues in library collecting
Paul Genoni
 - Libraries and collection management policy
 - Libraries and other collecting agencies
 - Collection assessment
 - Selection of library resources
 - Suppliers and subscription agents
 - Cooperative collecting
 - Digital collections, including e-journals
 - The 'big deal' and consortia
 - Institutional repositories
 - Care of library material
 - Special collections
 - Deselection
 - Space and storage
 - Conclusion

Current issues in library collecting
Paul Genoni
 - Libraries and collection management policy
 - Libraries and other collecting agencies
 - Collection assessment
 - Selection of library resources
 - Suppliers and subscription agents
 - Cooperative collecting
 - Digital collections, including e-journals
 - The 'big deal' and consortia
 - Institutional repositories
 - Care of library material
 - Special collections
 - Deselection
 - Space and storage
 - Conclusion

Information access
Philip Hider
 - Organisation and retrieval
 - Online and 'hybrid' IR systems
 - Manual IR systems
 - Indexing
 - Vocabulary control
 - Descriptive cataloguing and bibliographic description
 - Archival description
 - Authority control
 - Subject indexing
 - Classification
 - Metadata
 - Information architecture
 - The future of information organisation

Information access
Philip Hider
 - Organisation and retrieval
 - Online and 'hybrid' IR systems
 - Manual IR systems
 - Indexing
 - Vocabulary control
 - Descriptive cataloguing and bibliographic description
 - Archival description
 - Authority control
 - Subject indexing
 - Classification
 - Metadata
 - Information architecture
 - The future of information organisation

Library and information systems: a work in progress
Tom Denison
 - Trends in library technology
 - The integrated library management system (ILMS)
 - Portals
 - Digital repositories
 - Open source
 - Conclusion

Library and information systems: a work in progress
Tom Denison
 - Trends in library technology
 - The integrated library management system (ILMS)
 - Portals
 - Digital repositories
 - Open source
 - Conclusion

PART 3 THE INFORMATION ENVIRONMENT IN THE TWENTY-FIRST CENTURY

PART 3 THE INFORMATION ENVIRONMENT IN THE TWENTY-FIRST CENTURY

Beyond the corporate library: information management in organisations
Michael Middleton
 - Information acquisition
 - Information organisation
 - Current awareness
 - Resource evaluation
 - Quality control
 - Requirements analysis
 - Preservation
 - Information policy
 - Conclusion

Beyond the corporate library: information management in organisations
Michael Middleton
 - Information acquisition
 - Information organisation
 - Current awareness
 - Resource evaluation
 - Quality control
 - Requirements analysis
 - Preservation
 - Information policy
 - Conclusion

Evidence and memory: records services and archives
Karen Anderson
 - What are records and archives?
 - Libraries, records and archives
 - Archives and community advocacy
 - Recordkeeping standards
 - Cooperation between Australian recordkeeping authorities
 - Recordkeeping in a digital world
 - Developing recordkeeping theory
 - Recordkeeping professionals and professional associations
 - Conclusion

Evidence and memory: records services and archives
Karen Anderson
 - What are records and archives?
 - Libraries, records and archives
 - Archives and community advocacy
 - Recordkeeping standards
 - Cooperation between Australian recordkeeping authorities
 - Recordkeeping in a digital world
 - Developing recordkeeping theory
 - Recordkeeping professionals and professional associations
 - Conclusion

Information literacy and the leveraging of corporate knowledge
Stuart Ferguson & Anne Lloyd
 - Conceiving and exploring information literacy
 - Information literacy in an educational context
 - Workplace conceptions of information literacy
 - Knowledge management and the learning organisation
 - Conclusion

Information literacy and the leveraging of corporate knowledge
Stuart Ferguson & Anne Lloyd
 - Conceiving and exploring information literacy
 - Information literacy in an educational context
 - Workplace conceptions of information literacy
 - Knowledge management and the learning organisation
 - Conclusion

The historical perspective: where we've come from
Ross Harvey
 - Why study Australian library history?
 - How do we structure history?
 - What library history has been published?
 - The evolution of libraries
 - The evolution of libraries in Australia: the case of public libraries
 - Coda: the past and the future

The historical perspective: where we've come from
Ross Harvey
 - Why study Australian library history?
 - How do we structure history?
 - What library history has been published?
 - The evolution of libraries
 - The evolution of libraries in Australia: the case of public libraries
 - Coda: the past and the future

The social, political and cultural context of libraries in the twenty-first century: an overview
Jake Wallis
 - From post-industrial to knowledge societies
 - Cultural diversity in a networked world
 - Australia as an information economy
 - The citizen of the information society
 - Knowledge and the culture of global information
 - The postmodern information environment
 - A global public sphere and collective intelligence
 - The library as postmodern institution

The social, political and cultural context of libraries in the twenty-first century: an overview
Jake Wallis
 - From post-industrial to knowledge societies
 - Cultural diversity in a networked world
 - Australia as an information economy
 - The citizen of the information society
 - Knowledge and the culture of global information
 - The postmodern information environment
 - A global public sphere and collective intelligence
 - The library as postmodern institution

Ethics and law for information practice
Jan Houghton & Jennifer Berryman

Ethics and law for information practice
Jan Houghton & Jennifer Berryman

Library managers today: the challenges
Damian Lodge & Bob Pymm
 - External and internal analysis
 - Performance measurement
 - Costs and budgetary issues
 - The changing nature of collections
 - Convergence
 - libraries, archives, records management and IT, and competition
 - Client needs and expectations
 - library users and non-users
 - Marketing and image
 - Structures and flexibility
 - Staffing
 - Ageing of the workforce
 - Conclusion

Library managers today: the challenges
Damian Lodge & Bob Pymm
 - External and internal analysis
 - Performance measurement
 - Costs and budgetary issues
 - The changing nature of collections
 - Convergence
 - libraries, archives, records management and IT, and competition
 - Client needs and expectations
 - library users and non-users
 - Marketing and image
 - Structures and flexibility
 - Staffing
 - Ageing of the workforce
 - Conclusion

Education for library and information service
Gillian Hallam
 - Historical perspectives of LIS education
 - Course recognition issues
 - LIS student issues
 - LIS educator issues
 - Curriculum issues
 - LIS research and LIS practice issues
 - Conclusion

Education for library and information service
Gillian Hallam
 - Historical perspectives of LIS education
 - Course recognition issues
 - LIS student issues
 - LIS educator issues
 - Curriculum issues
 - LIS research and LIS practice issues
 - Conclusion

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