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Electronic Resource Management: Practical perspectives in a new technical services model

Anne Elguindi and Kari Schmidt, American University Library, USA

Chandos Information Professional Series

 - an emphasis on ‘access’ within the new technical services model
 - focuses on the unique attributes of electronic resource management that are distinct from traditional print serials workflows
 - covers consortia and how membership affects electronic resource management workflows, priorities, and technical processes
 - is written for practitioners with each chapter featuring a case study component

A significant shift is taking place in libraries, with the purchase of e-resources accounting for the bulk of materials spending. Electronic Resource Management makes the case that technical services workflows need to make a corresponding shift toward e-centric models and highlights the increasing variety of e-formats that are forcing new developments in the field.

Six chapters cover key topics, including: technical services models, both past and emerging; staffing and workflow in electronic resource management; implementation and transformation of electronic resource management systems; the role of the electronic resource librarian in discovery systems, layers and tools; and academic library consortia and the evolving role of electronic resources and technology. The leading chapters include case studies from around the world, and a concluding chapter focuses on the disruptive nature of e-books and how broad adoption of this format is emerging as the tipping point towards holistic ‘resource management’, where separate technical services processes for print and electronic resources are finally merged.

Readership: This book is aimed at professional academic librarians who work primarily in technical services, electronic resource management, acquisitions, and library systems. Library administrators and library and information science graduate students focusing on technical services and management will also find this book beneficial.

ISBN 1 84334 668 0
ISBN-13: 978 1 84334 668 5
October 2012
228 pages  234 x 156mm  paperback  
£47.50 / US$80.00 / €55.00
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About the authors

Anne C. Elguindi is the Director of Information Delivery Services at the American University Library in Washington, D.C., responsible for the Electronic Resources Management, Access Services, Cataloging Services, and Acquisitions units. Prior to this she was a Reference and Data Services Librarian at the University of North Carolina at Charlotte, and Public Services Librarian at Western Piedmont Community College, USA.

Kari Schmidt is the Electronic Resources Librarian and Head of the Electronic Resources Management Unit at the American University Library in Washington, D.C. Prior to this she held the same post at the University of Maryland and was Assistant Director for Resource Management at Georgetown University’s Medical Center Library, USA.

Titles which may also be of interest:
Global Resource Sharing
A Practical Guide to Electronic Resources in the Humanities
New Approaches to E-Reserve
Licensing and Managing Electronic Resources


Contents

Emerging technical services models in the context of the past
 - Changes felt throughout technical services
 - From ownership to access
 - Blurring technical and public services
 - Automation as a trigger for downsizing
 - Lost opportunities
 - Organizational change as a mark of innovation
 - The first wave: accommodating electronic resources in a print-centric structure
 - The second wave: reorganizing to support the growth of electronic resources
 - Beginnings of the third wave: holistic electronic resource management
 - Learning from library automation
 - The role of sharing
 - The third wave: new organizational models
 - Preparing for the third wave
 - Case studies
 - References

Electronic resource management: staffing and workflow
 - Serials librarianship shifts electronic
 - Electronic resource librarians: the public face of technical services
 - Workflow models: distribution or centralization
 - Defining electronic resource management and the role of new systems
 - Beyond electronic resource management
 - The present state of staffing
 - Conclusion
 - Case studies
 - References

Electronic resource management systems: implementation and transformation
 - ERMS development triggered by the Digital Library Federation
 - ERMS implementations
 - Challenges
 - The standards problem
 - A new paradigm: resource management
 - Resource management in the cloud
 - Applying resource management to academic libraries
 - Resource management as a catalyst for change within libraries
 - Conclusion
 - Case studies
 - References

Discovery systems, layers and tools, and the role of the electronic resource librarian
 - The evolution of the language of discovery
 - The OPAC
 - Catalog overlays
 - Federated searching
 - Web-scale discovery
 - Themes of future development
 - The role of technical services
 - Discovery in a broader context
 - Case studies
 - References

Academic library consortia and the evolving role of electronic resources and technology
 - A brief history
 - Buying together = saving money together
 - Usage statistics
 - Information technology and consortia
 - Electronic resource management
 - Sharing expertise
 - Speaking together for greater influence
 - Predictions on future trends
 - Conclusion
 - Case studies
 - References

Conclusion: e-books and the future of technical services
 - Defining the e-book
 - E-readers
 - E-book aggregators
 - Publisher-direct e-books
 - User preference
 - E-books as a different reading experience
 - E-books in the academic environment
 - Digital rights management
 - The e-book acquisitions workflow and its placement within technical services
 - The effect on the library as a whole
 - Conclusion
 - References

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